Frequently Asked Questions


1. When will my items ship?

Orders are generally shipped within 24 hours.

2. How can I qualify for free shipping?

Simple, just make a purchase of $150 or more and shipping is totally free!

3. Do you offer expedited shipping?

Absolutely. We offered Overnight, 2 Day and 3 Day on most items.

4. How are shipping rates calculated?

Shipping rates are automatically calculated by our shipping calculator based on the weight of the product(s) and destination. Just add your items to the shopping cart, and enter your zip code in the shipping calculator and press apply.

5. How do I place an order outside the U.S.?

We require all international orders to be place with our customer care representatives. We want to ensure satisfaction. Give us a call at 877.246.4335 ext 1.

6. How can I track my order?

Send us an email at customercare@ecogeekliving.com or give us a call at 877-246-4335. We will be happy to assist you.

1. When will my items ship?

Orders are generally shipped within 24 hours.

2. How can I qualify for free shipping?

Simple, just make a purchase of $150 or more and shipping is totally free!

3. Do you offer expedited shipping?

Absolutely. We offered Overnight, 2 Day and 3 Day on most items.

4. How are shipping rates calculated?

Shipping rates are automatically calculated by our shipping calculator based on the weight of the product(s) and destination. Just add your items to the shopping cart, and enter your zip code in the shipping calculator and press apply.

5. How do I place an order outside the U.S.?

We require all international orders to be place with our customer care representatives. We want to ensure satisfaction. Give us a call at 877.246.4335 ext 1.

6. How can I track my order?

Send us an email at customercare@ecogeekliving.com or give us a call at 877-246-4335. We will be happy to assist you.


1. What is your Return/Exchange Policy?

Thirty day (30) 100% Hassle Free Return Policy - At Eco Geek Living, customer satisfaction is one our primary concerns. We take great care in selecting our products. However, if for whatever reason you are unsatisfied with any of our products, please request a Return Merchandise Authorization Number by sending an email to customercare@ecogeekliving.com or calling 877-246-4335.

Once issued, your RMA is valid for 10 days. You will receive a full refund less shipping and handling costs for all products returned within 10 days of the date listed on your invoice.

For our full return policy, please see our Return/Exchange Policy.

2. How do I return an item?

Please see 100% Hassle Free Policy.

3. My item was defective or damaged in shipping, what should I do?

If you received a damaged or defective item, please contact us: 877-246-4335 within 24 hours of delivery. We will send you a replacement item at no additional charge.


1. How can I contact EcoGeekLiving.com?

You can contact us several ways: Email: info@ecogeekliving.com

Phone: 877.2GO.GEEK (246.4335) - 7 days a week - 9am to 9pm

Mail:

Eco Geek Living Inc

1204 Avenue U

Suite# 1155

Brooklyn, NY 11229